UX Evangelizing Across UPMC's HealthPlanet

The development teams at UPMC's HealthPlanet had never heard of UX before I entered the department, and they didn't know how to work with a UX designer. I had to educate the various departments on how UX could help their processes along and illustrate to them how utilizing UX principles could help them develop a better product.

overview

I created several presentations on the UX processes and principles, as well as the types of deliverables that were – or could be – created at each phase of the process. From there, I set up several brown bag workshops that were conducted live and recorded for those who were remote or could not attend the workshops in person.

the ux process

view the presentation:

What is UX?

ux deliverables

view the presentation:

Ux in Software Planning